With A Bow

Help centre

Answers to the questions we hear most often.

Questions from people creating a wishing well on With A Bow.

Getting started

Pricing and plans

Building your well

Receiving your gifts

Sending Gratitude

Privacy and security

Your account and support

Still have a question?

Email us at hello@withabow.com.au and we will reply within one business day.

Help centre

Getting started

What is With A Bow?

What kinds of events can I use With A Bow for?

How long does it take to set up?

Do I need to verify my identity?

Can I have more than one event?

Can my partner help manage the well?

When can guests start giving?

Pricing and plans

How much does With A Bow cost?

Which plan is right for me?

Who pays the fees?

Can I switch plans later?

Are there any other fees I should know about?

Are there fees on wishlist items?

Building your well

What can I add to my well?

How do experience gifts work?

Can I link to a specific product?

Can I add experiences from Viator, Klook, or TripAdvisor?

Can I upload a hero image for my event?

Can I edit my gift items after I publish?

Is there a limit to how many gifts I can list?

Can my overseas guests contribute?

Sharing your well

How do guests find my well?

Can I add my well to my wedding website?

What does the QR code look like?

Will my well show up in a Google search?

Receiving your gifts

When do I receive the gifts?

What happens to gifts received after my event?

Can I receive my gifts before my event?

Where do I see how much I have received?

Can I split the payment into more than one bank account?

What happens if a guest disputes a contribution?

Sending Gratitude

What is Sending Gratitude?

Can I send a different message to each guest?

How long does the photo stay accessible to my guest?

Is there a fee for sending thank-you emails?

What if I do not want to send a thank-you through With A Bow?

Privacy and security

Where is my data stored?

Who can see my contributions?

What happens if a guest contributes anonymously?

Do you sell my data?

How do I delete my account?

Your account and support

I forgot my password. What do I do?

How do I change my email address?

How do I get in touch with support?

Do you offer phone support?

Still have a question?